Privacy Policy

Last Updated: April 26, 2025

Introduction

GO Ride Web Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out a form
• Sign up for our newsletter
• Request a demo
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Company name and position
• Billing and payment information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website or use our applications, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data (pages visited, time spent on pages)
• Referral sources
• General geographic location (city/country level)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to store certain information. Cookies are small files placed on your device that allow us to enhance and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates or changes to our terms, conditions, and policies
• Respond to comments, questions, and requests
• Provide customer support and technical assistance
• Send marketing communications and newsletters (with your consent)
• Monitor usage patterns and analyze trends
• Protect against malicious, deceptive, or fraudulent activity
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of vital interests
• Legitimate business interests

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Update

You can access and update certain information through your account settings or by contacting us directly.

Data Subject Rights

In certain jurisdictions, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at contact@gorideng.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate steps.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

GO Ride Web Services
Email: contact@gorideng.com

Consent

By using our website and services, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein.